NHTSA Complaint #11704533 — 2021 FORD RANGER

The contact owns a 2021 Ford Ranger. The contact stated that while driving at 65 MPH, the vehicle hesitated, with an abnormal sound coming from the transmission. The contact stated that the vehicle functioned as intended afterwards. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, while driving at 65 MPH, the yellow wrench warning light illuminated, and the RPMs fluctuated; however, the vehicle failed to move, and the vehicle stalled. The contact turned on the hazard lights and coasted to the side of the road. The vehicle was towed to an independent mechanic who diagnosed that the transmission had failed and needed to be replaced. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 76,000.