NHTSA Complaint #11699839 — 2021 FORD RANGER

The contact owns a 2021 Ford Ranger. The contact stated that while driving at 70 MPH, there was a misfire coming from the engine, and the vehicle shuddered violently. The contact stated that the failure increased while depressing the accelerator pedal. The check engine warning light was illuminated. The service manager at the dealer was contacted and informed the contact that he had remote access to the DTC that was displayed after the failure had occurred. The contact verbally provided the DTC, but the information was not available. The vehicle was not diagnosed or repaired. The contact stated that upon researching the failure online, information related to water leaking into the engine compartment while the vehicle was parked on an incline with the front end facing down, due to the design of the vehicle. The contact stated that the vehicle was routinely parked on an incline in the driveway with the front of the vehicle facing down. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 114,000.