NHTSA Complaint #11704323 — 2017 FORD F-150

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The power train failure warning light illuminated. The contact stated that the vehicle decelerated from 60 MPH to approximately 40–50 MPH. The contact stated that when the accelerator was depressed, the vehicle failed to respond as needed. In addition, the contact stated that the vehicle jerked and hesitated to accelerate, but eventually started to accelerate. The vehicle was taken to the dealer, where it was diagnosed with a CAM shaft sensor failure. The contact was informed that the CAM shaft sensor needed to be replaced. The vehicle was not repaired. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the vehicle. The vehicle was driven to the shoulder of the road. The vehicle was towed to the dealer, where it was diagnosed with complete differential failure. The contact was informed that the differential needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.