NHTSA Complaint #11704183 — 2020 ACURA MDX

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11704183
Vehicle 2020 ACURA MDX
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I drove my car in the morning and parked it in the lot for about an hour. After I came back and started my car, the following multiple safety systems displayed on my dashboard at the same time: - Lane Keeping Assist Problem - Collision Mitigation System Problem - Road Departure Mitigation System Problem - Auto High Beam Problem - Adaptive Cruise Control Problem When I took it to the dealership on the same day to diagnose this, they came back and said it was an internal failure with the camera and quoted me around $2200 to replace and recalibrate the camera. These lights just came on out of nowhere, I had no repairs or modifications with my windshield and there were no accidents of any sort. This appears to be a widespread problem among 2020 Acura MDX vehicles with similar camera modules. A malfunctioning front camera can prevent the vehicle from automatically braking or maintaining lanes, hence increasing the risk of collision. I am requesting that NHTSA investigate the front multi-purpose camera system on the 2020 Acura MDX for potential defect and safety hazard.

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