NHTSA Complaint #11701938 — 2020 ACURA MDX

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11701938
Vehicle 2020 ACURA MDX
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

While driving my 2020 Acura MDX with 29,647 miles, all AcuraWatch safety systems suddenly failed at once, including Collision Mitigation Braking System (CMBS), Lane Keeping Assist, Road Departure Mitigation, Adaptive Cruise Control, and Automatic High Beams. Multiple warning messages appeared simultaneously. This disabled forward collision warning, automatic emergency braking, and lane departure/lane keeping functions, creating a serious safety risk. The dealer inspected the vehicle and confirmed an internal failure of the multipurpose front camera/radar unit, and recommended replacement of the entire assembly. The repair estimate is $2,200. The dealer stated the component has failed and cannot be repaired. This issue is widely reported by many Acura owners of similar model years, and appears to be a recurring defect. The failure occurred without any impact, damage, or modification. The vehicle is available for inspection. The symptoms began suddenly and all warnings appeared at the same time. Because this failure disables critical collision-avoidance and lane-keeping systems, it presents a significant risk to the driver and others on the road. I believe this should be investigated as a safety defect.

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