NHTSA Complaint #11704083 — 2019 ACURA RDX VISIBILITY/WIPER

Complaint Details

ODI Number	11704083
Vehicle	2019 ACURA RDX
Component	VISIBILITY/WIPER
Date of Incident	December 6, 2025
Date Filed	December 9, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

Was stationary in the drive thru line at McDonald's located at 1030 Largo Center Drive, Largo, MD, on Saturday December 6, 2025 around 10:30 pm. I heard a loud noise from the rear of the vehicle that sounded like a gunshot. I turned around, no gunshot, but the entire rear windshield had spontaneously shattered. The noise startled me, but because I was stationary, no issues, but if it had happened while driving, could have been an issue. There was no warning, messages, etc., just the loud noise when it shattered. Again, vehicle was sitting still, no contact with any other vehicles, or objects. Once I got home, parked in garage. Went online, and found out that this was not uncommon. Many incidents have been reported of windshields shattering spontaneously in 2019-2023 Acura RDX vehicles. There has not been a recall, but there is a technical service bulletin 22-014. My wife purchased this vehicle 5/31/2025.

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