NHTSA Complaint #11703995 — 2015 DODGE DART

On my way home early morning I lost full function of my car. Luckily I was pulling into my home but my car would not go in any other gear but reverse. I could not properly put it in park or cut it off. Now it would turn on because it cannot shift into any gear. If I had made one more stop before heading home I could have been in a very bad accident or worse. This happened on 12/1/25. I immediately put on my parking break and chocked my wheels. I called the recall line for Dodge. We called several dealerships that are refusing to look at it the car because no repair is available. This recall notice was originally sent by email from CarFax in October and it's very serious. This recall notice should tell people not to drive the car but it doesn't. I finally receive a notice a few weeks ago by mail that says there's still no fix. On both 12/4 and 12/6 I called the recall line for resolution or a rental. Each time being told to contact a dealership and that I would hear back from something in 24-48hours. Each time I was also informed that nothing was actuallY being done to handle my case and it was just sitting but that whoever I was currently talking to would get it resolved. Today 12/9 I called again and was told the exact same thing. Only that today is was allegedly really assigned to something and i would receive a call back in a day. It's been nine days without a vehicle. I still have car payment for a car I now cannot drive due to no error of my own. I have taken all the steps to remedy this to no avail.