NHTSA Complaint #11703928 — 2020 HONDA ODYSSEY

Summary of the Problem: The power tailgate motor on my 2020 Honda Odyssey has failed multiple times, causing the liftgate to stop midway, refuse to open, or abruptly close on its own. This failure creates a safety risk because the tailgate can unexpectedly drop or close on adults or children standing underneath it. Detailed Description: The tailgate motor on my 2020 Honda Odyssey has stopped working correctly on three different occasions. I have taken the vehicle to the Honda dealership repeatedly and have paid hundreds of dollars for repairs, yet the problem keeps returning. The tailgate will randomly stop while opening, won't fully lift, or will close unexpectedly and forcefully. This is especially dangerous when loading children or cargo, as the tailgate can fall without warning. After researching online, I found many other 2020 Odyssey owners reporting the same tailgate motor failure, indicating that this is a widespread issue rather than normal wear. The repeated failure suggests a potential design or safety defect. I am requesting that NHTSA investigate this recurring malfunction as a potential safety issue and determine whether a recall or corrective action is necessary.