NHTSA Complaint #11703861 — 2024 SUBARU WRX

On 12/3/2025 at approximately 9:46 am, I was driving at about 30 mph when a SiriusXM advertisement suddenly appeared on the infotainment screen. The pop-up took over the entire display and required manual dismissal to regain access to navigation and audio controls. This interruption forced me to divert my eyes and hand from the road. I have video evidence showing the ad appearing while the car was actively moving but can only attach a screenshot in this report. This poses a significant safety risk, especially at highway speeds or in poor weather conditions. Other Subaru owners have reported similar issues, indicating this may be a widespread software or UX defect. I am submitting this complaint to request investigation into whether Subaru’s infotainment system violates safety-critical UI standards by permitting advertisements to display while the vehicle is in motion.