NHTSA Complaint #11703272 — 2024 SUBARU WRX

On Dec 4 around 6pm driving in Chicago area. Weather has been very bad, with snow and extreme cold, leaving roadways and especially alleyways (as they do not receive regular city plow/salt) covered in snow and ice. While creeping over hardpacked snow and ice down an alleyway to access my apartment parking area, the dashboard screen suddenly came on in order to display an ad for SiriusXM. I keep the dashboard screen off specifically because I find it extremely distracting, even when static. When it came on suddenly, I experienced a crisis response, slamming on the brakes, resulting in slide forward and to the side. In this instance, I was fortunate not to hit anything or have anything further occur, but it could easily have been very different. Why can an ad server turn this screen on when closed by the owner? Why can it serve ads in private vehicles at all? I attempted to contact the dealer regarding this and they placed me on hold and eventually hung up on me. I have scheduled an appointment with legal counsel to discuss my further options.