NHTSA Complaint #11703809 — 2025 NISSAN ROGUE

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11703809
Vehicle 2025 NISSAN ROGUE
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

I parked my 2025 Nissan Rogue in my attached garage on Thursday night. I went into the garage on Sunday evening and saw that the rear windshield had shattered. The perimeter of the windshield had pieces missing, those were on the garage floor behind the car. At this point the glass was still attached. However, I needed to retrieve an item inside the car. When I gently closed the door, a chunk of shattered glass fell in the cargo area. More fell inside today, still parked in the garage. I bought it in Feb 2025, it has around 5,000 miles. I spoke to the dealership today and explained what occurred. The response, which I will quote, “That just wouldn’t happen.” I reported it to my insurance. I have no other vehicle and need this fixed this week so I’m paying the $500 deductible. There was no prior damage to the windshield. The car had not been driven for 3 days. I did take a video and photos.

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