NHTSA Complaint #11703707 — 2021 SUBARU ASCENT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11703707
Vehicle	2021 SUBARU ASCENT
Component	POWER TRAIN
Date of Incident	October 31, 2025
Date Filed	December 8, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The transmission/CVT component on the vehicle, 2021 Subaru Ascent is malfunctioning. When being driven, the malfunctioning transmission will cause the vehicle to hesitate in traffic, as well as feeling the slippage of the transmission when in motion. The vehicle also has a burning odor when being driven. NYS inspection was conducted on 10/27/25. The transmission malfunction has been confirmed by a Subaru dealer, who has had the vehicle at their dealership since 11/5/25, 34 days as of today. Subaru Advocacy , whom I have had many calls and emails with, is unwilling to replace the transmission at their cost.

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