NHTSA Complaint #11703477 — 2018 FORD ESCAPE

This vehicle is driven by my [XXX] 3 things happened the third can cause an accident leading to death or a multi car accident. #1 [XXX] driving on the freeway she heard a squeeling noise like a belt slipping then went away and has not retuned. i checked belts and idlers all ok. #2 [XXX] heard loud ticking under floorboard of car driving on the freeway car seemed to drive normally then ticking went away. #3 [XXX] driving on the freeway steering wheel pulled the car aggressively to left almost causing a multi car accident cars behind and to the left were swerving to avoid hitting other cars. She was able to control the car back straight again luckily the car to her left was not next to her but at her rear bumper or she would have hit that car pushing it into cars in all the lanes to the left. After an internet search I discovered that Ford has had problems with their transfer cases (PTU) and its rare but people have reported issues with the car pulling hard left for no reason. I mention the three steps that happened previous to the steering wheel incident because from my research these are the warring signs before the transfer case goes out. This vehicle is a 2018 Ford Escape AWD 35,000 original miles p.s. Ford customer service was notified of this safety issue on December 6, 2025 my Case# [XXX] Response was not covered i will be repairing this vehicle and I will retain all the old parts for your convenience if you need them for further inspection or investigation. PTU failures are a well know issue with these PTU'S INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)