NHTSA Complaint #11703407 — 2026 TESLA MODEL Y

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11703407
Vehicle 2026 TESLA MODEL Y
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I recently purchased a new Tesla Model Y in July 2025 . The vehicle has a loud clunking/creaking noise coming from the front suspension at low speeds, especially when driving over small bumps, turning into driveways, or when the road surface is uneven. The noise is noticeable inside the cabin and feels like a mechanical component is shifting. I brought the vehicle to Tesla Service twice the first time they could not replicate the sound, the second time they noticed it right away and replaced the front right and left dampers which did nothing at all, I think the noise is much worse after they did this. Then they said the noise is normal characteristic for this vehicle, I am sorry they should not be saying this in normal, especially for a brand new car. I am concerned that this may be related to a suspension component failure or premature wear that could impact steering stability or control over time. Since this affects a brand-new vehicle and others have reported similar symptoms online, I believe this should be monitored as a potential safety defect. I am requesting that NHTSA track this issue to ensure Tesla provides a recall and make the proper corrections and repair campaign as it is necessary.

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