NHTSA Complaint #11703390 — 2025 TOYOTA TACOMA

Vehicle Cannot Be Safely Driven – Structural / Suspension Defect Suspected – Dealer Claims “Repair Completed” Despite Unequal Wheelbase My vehicle is currently unsafe to operate, due to the following critical issues: ⸻ 1. Left–right wheelbase inconsistency The front and rear wheelbase measurements are not equal side-to-side. This is a strong indicator of structural deviation, such as: •Subframe misalignment •Control arm mounting point displacement •Deformed suspension components •Manufacturing or assembly error in chassis geometry ⸻ 2. Front caster angles remain abnormal •Left caster: 3.9° •Right caster: 4.9° •Cross-caster difference: 1.0° A 1° difference exceeds manufacturer tolerances and causes: •Vehicle drifting •Poor straight-line stability •Uneven steering return •Potential instability during emergency braking This is a safety-related steering geometry defect. ⸻ 3. Real-world driving confirms unsafe behavior The vehicle cannot maintain straight-line travel, the steering wheel is off-center, and the car exhibits instability at normal speeds. This makes the vehicle unsafe to drive. ⸻ 4. Despite these unresolved issues, the dealership insists the vehicle is “repaired” and demands that I pick it up. They refused to provide frame measurement reports or explanation for the unequal wheelbase. Returning a vehicle with unresolved steering and chassis geometry defects constitutes unsafe vehicle delivery. ⸻ Conclusion Based on unequal wheelbase, abnormal caster geometry, and inability to drive safely, this vehicle likely contains a structural or assembly defect. I formally request investigation, suspension geometry verification, and required action from the manufacturer, as this is a matter of public road safety.