NHTSA Complaint #11719623 — 2025 TOYOTA TACOMA

MY 2025 TACOMA is part of a recall by Toyota, I was notified of the potential issue on early November 2025 and told Toyota was working on a remedy. On December 3rd, 2025 while using 4-wheel drive during a snow storm the drive shaft (recall issue) broke. On December 4th, 2025, the local Toyota dealer checked my Tacoma and found it unsafe to drive - they kept my Tacoma and provided a loaner vehicle. Toyota reported at this time the remedy would be available by the end of 4th quarter (December). As of today, February 21, 2026 -- there is still no remedy for the issue, my Tacoma is still sitting at the dealer, and I do not have my truck. Toyota reports a remedy will be available during the 1st quarter of the year but nothing yet. I called brand engagement recently and asked them to extend my warranty, Toyota care, and other free trials that were included with my purchase. However, Toyota refuses to do anything further - as they said a loaner car is enough - to make the issue more acceptable even though my new vehicle is losing this coverage.