NHTSA Complaint #11703373 — 2023 CHEVROLET SILVERADO 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11703373
Vehicle 2023 CHEVROLET SILVERADO 1500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

While driving at highway speeds, in traffic, all dash lights lit up and the engine shut off. The truck began decelerating on its own, I couldn’t brake and could barely steer. Luckily I was going fast enough that I managed to coast about a hundred feet to get partly out of traffic. The truck would never start again and I had to wait for 7 hours for GM roadside assistance to tow me to a Chevy dealer that was 4.6 miles away. 23 hours later the dealer called me and told me the starter caused the problem, in which I told them made no sense. 30 mins later they called and said the motor failed due to recall N252494003 for the L87 engine. My truck had passed the recall inspection for this recall on Sep 24th, 2025 and received the new oil that was supposed to prevent this failure. I had also just had the oil changed again around Nov 13th because the FCW module needed a firmware update and was not functioning. The truck had given NO warning or issues previous to Dec 3rd.

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