NHTSA Complaint #11703325 — 2017 HONDA PILOT

What component or system failed or malfunctioned, and is it available for inspection upon request? 2017 Honda Pilot (127K miles) has experienced complete engine failure. Independent mechanic and Honda service have both said an engine replacement is required. Vehicle is at Honda of Katy and available for inspection. How was your safety or the safety of others put at risk? A breakdown occurred while my young son was driving. Thankfully, he was not on the highway, but the situation was distressing and has shaken my confidence in the vehicle's safety and reliability. He had to push it out of an intersection into a gas station, posing a safety risk to him, his passengers, and other cars on the road. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It was towed to our mechanic and then to Honda after his inspection found the problem to be consistent with the NHTSA recall 23V-751. Honda's inspection shows that the engine needs to be replaced. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? An engine light came on 11/17 while my son was driving (1 mile from home.) Once he arrived, we immediately took it to the shop, but the light disappeared between his stop at home and when we started it up again. The mechanic could find nothing wrong. He took a drive for a few miles and the light never came back on and no codes were found. The oil was then changed (as part of routine maintenance) and the breakdown happened after driving about 10 miles post-visit. After having it towed back to the mechanic when the engine failed, it was confirmed that the oil levels were still good, but metal was found in the newly replaced clean oil.