NHTSA Complaint #11703112 — 2022 POLESTAR POLESTAR 2

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11703112
Vehicle 2022 POLESTAR POLESTAR 2
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

What failed? There have been a couple instances of the screen (IHU) rebooting while just driving down the road. This temporarily disables the HVAC (including defroster) and turn signal sounds. It is unclear which ADAS functions are impacted. It is available for inspection upon request, if you visit me in NC. How was safety put at risk? Disabling the defroster could cause the windshield to fog up quickly, and the distraction of the IHU rebooting could cause the driver to focus on the issue instead of the road. Safety related ADAS functions may also have been impacted, that is unclear. This has not been confirmed or reproduced by a third party, it has only happened a couple of times and is fairly random. If I had to guess it's an OOM (out of memory) condition in the IHU caused by an under-spec'd IHU plus a memory leak somewhere. Has it been inspected by anybody else? Nope. Where there any warnings? The IHU was more sluggish than usual, but there were no other warnings.

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