NHTSA Complaint #11703089 — 2013 RAM 1500

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the service steering unit warning light was illuminated. The contact stated that the vehicle was almost uncontrollable. The vehicle was taken to the independent mechanic, where it was diagnosed with an internal fault of the EPS module. The contact was informed that the EPS module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000. The VIN was unavailable.