NHTSA Complaint #11703039 — 2019 HYUNDAI SONATA

Factory paint on my 2019 Hyundai Sonata (white Z05 warranty) is peeling on metal panels. Hyundai acknowledges paint failure under the Z05 warranty extension and directed me to authorized repair shops. When I contacted these Hyundai-referred shops, they stated they do not blend horizontal panels such as hood/roof/deck lid and would instead tint or use trim to disguise color differences. Hyundai corporate confirmed in writing that tinting alone does not meet Hyundai OEM repair standards, and that blending should be used when needed for proper color matching. Independent body shops also confirmed blending is required for a proper repair, with documented estimates ranging from $3,064 to $10,378.92 for OEM-level refinishing. Being offered tint-only/spot repairs without blending leaves exposed primer and will lead to corrosion and metal degradation over time. This raises a potential safety concern due to loss of corrosion protection on structural panels. Documentation from Hyundai corporate, repair quotes, and shop responses are available upon request.