NHTSA Complaint #11703024 — 2019 RAM 1500

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, there was a whining sound coming from the rear of the vehicle. The contact stated that later, while driving the vehicle, there was a clucking sound coming from the vehicle, and the vehicle lost power to the rear axle. The vehicle was towed to the local mechanic, who examined the vehicle. After removing the rear axle casing, the mechanic discovered metal shavings and bearings inside the rear axle casing. The contact was advised that the rear axle needed to be replaced. The vehicle was not repaired. The contact indicated that the VIN was not included in NHTSA Campaign Number: 18V556000 (POWER TRAIN); however, the vehicle had experienced the failure listed in the recall. The local dealer and manufacturer were not contacted regarding the failure. The failure mileage was 84,000.