NHTSA Complaint #11704482 — 2019 RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11704482
Vehicle 2019 RAM 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 45,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

The contact owns a 2019 Ram 1500. The contact stated that after stopping at a red traffic light, the vehicle hesitated and failed to accelerate as intended while the accelerator pedal was depressed. The contact stated that another driver was behind and assisted the contact, and the contact noticed that the parking brake was unintendedly activated. No warning light was illuminated. Upon further inspection, the contact noticed the transmission had unexpectedly shifted from drive(D) to park(P). The vehicle was taken to a local dealer, where it was diagnosed; however, the failure was not identified. The vehicle was also taken to two other local dealers; however, the vehicle was not diagnosed or repaired because the VIN was not under recall. Prior to the failure, the contact stated that occasionally, while driving at various speeds, the vehicle would independently shift into lower gears. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

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