NHTSA Complaint #11702713 — 2023 RAM PROMASTER

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11702713
Vehicle	2023 RAM PROMASTER
Component	UNKNOWN OR OTHER
Date of Incident	April 15, 2025
Date Filed	December 3, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

The emergency call / SOS system in my van has never worked. I have taken it in multiple times over the last 3 years to have this repaired to no avail. This is an advertised safety feature of the vehicle and has never worked properly and the dealership has avoided permanently fixing the problem for over 2 years now. I believe the problem is caused by an electrical shortage from bad factory seams on the roof leaking into the Emergency call unit.

Related Complaints for the 2023 RAM PROMASTER

Other UNKNOWN OR OTHER Complaints

#11707984 — December 31, 2025 — Unsafe to operate Commercial use Financial harm Manufacturer unresponsive Safety issue Recall with no remedy Loss of use

#11654499 — April 14, 2025 — R/F signal light not working properly upon delivery. Fast flashing on instrument panel. Same issues of recall on the ...

#11612576 — September 4, 2024 — From purchase the UConnect system has faulted out and have effected items like Navigation, etc but wasn't a real prob...

#11609214 — August 18, 2024 — I finally found a place to report issues with my 2023 Ram ProMaster 3500. I have experienced different issues with th...

Recent Complaints for the 2023 RAM PROMASTER

#11717826 — ENGINE — February 13, 2026 — Nothing has occurred, yet. I was told by Dodge representative, Riazen on 12/6/2025 “DO NOT DRIVE” as a result of the ...

#11710874 — ENGINE AND ENGINE COOLING — January 14, 2026 — The contact owns a 2023 Ram ProMaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (En...

#11709820 — ELECTRICAL SYSTEM — January 9, 2026 — Without any warning my steering wheel locked up and started jerking resulting in lack of steering and drivability. I ...

#11709820 — FORWARD COLLISION AVOIDANCE: WARNINGS — January 9, 2026 — Without any warning my steering wheel locked up and started jerking resulting in lack of steering and drivability. I ...

#11709820 — STEERING — January 9, 2026 — Without any warning my steering wheel locked up and started jerking resulting in lack of steering and drivability. I ...