NHTSA Complaint #11702505 — 2023 HONDA PILOT

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11702505
Vehicle 2023 HONDA PILOT
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

A few moments after I purchased my 2023 Honda Pilot I noticed that I began getting car sick while driving. I purchased the car at night and it was a long drive home, so I figured it was due to dehydration or something else. During the day however, I noticed it again. Upon careful inspection I noticed the entire windshield had a distortion, it appeared as if one was looking through a pair of eyeglasses that had a very strong prescription. I am in the process of creating an incident with Honda and have already contacted my local dealership, who was not very helpful in this matter. I am still driving this vehicle as well as my wife because we have no other choice but I do feel that this situation poses a safety hazard for us and our family, as the windshield is a distraction and can cause the driver to lose focus on objects while driving.

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