NHTSA Complaint #11702393 — 2017 CHRYSLER PACIFICA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11702393
Vehicle 2017 CHRYSLER PACIFICA
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

About once a week while driving, the steering seems to catch or lock up for a moment. This usually happens when the steering wheel is just slightly off center by 15 or 20 degrees and more often to the left side. You can force to turn through it however it maturely free up and cause you to oversteer and weave on the roadway. It is serious enough that my wife refuses to drive the car. I noticed that there was an alert for steering problems for my type of car but when I entered my VIN number it isn’t included. Why not?? It is exhibiting the exact same symptoms as those that many others have reported. Does there need to be a fatal crash before something done about this critical issue?? VIN # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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