NHTSA Complaint #11702380 — 2024 CHEVROLET SILVERADO 1500

For the first time I purchased a brand new vehicle off a dealership lot…What a mistake. While the dealership itself was an awful experience I thought it was worth it for a Chevy Silverado. After all my previous one was so reliable. WRONG. The first issue I found was I was unable to shift into reverse to back out of the driveway of a fire station I volunteer at. After driving forward a couple times and shutting the vehicle off and shifting multiple times I had to be towed out in reverse. I was able to drive home but the transmissions slipped once and the vehicle slowed abruptly. The check engine light was now on. I dropped the vehicle off at the dealership over the weekend and on Monday they called and informed me the 2024 Silverado misfired once and nothing was wrong with the transmission. There was nothing they could do. About two months later I was driving to work as a career firefighter/paramedic when my vehicles check engine light came on and a message informed me that I was in “reduced acceleration mode”. I slowly and carefully made my way to work and brought the truck to the dealership after my shift. The check engine light was now on again. They informed me later that day that I had a faulty valve body in my transmission. They “unfortunately” could not give me a completion date on my repair as they had no ETA for the replacement part. It appears the part is in high demand. This makes sense as a quick google search shows this is a widely known issue with the 10 speed transmission. So far I have been unable to get a rental vehicle between the dealership and GM. Aside from my house my 2024 Silverado is the largest purchase of my life. And at 15,000 miles I am without it for the foreseeable future. As a first responder the communities I serve depend on me to respond from home at any hour. My family and I are living in a DIY renovation while also starting a farm business. I need a dependable vehicle and regret spending $53,000 on a new vehicle. I have more to say.