NHTSA Complaint #11702359 — 2015 FORD EXPLORER

After dealer-performed repair to the ABS braking system, the vehicle was returned with a malfunctioning ABS control module and a loose brake line near the ABS unit. An independent licensed repair facility confirmed that the ABS control module was never programmed with required vehicle configuration data and would not accept programming attempts. The module is internally corrupted and requires replacement. The loose brake line was tightened by the independent shop. Multiple ABS and communication fault codes were present, and warning lights remained illuminated. The braking system was compromised and the vehicle was not safe to operate due to risk of brake failure and loss of ABS function. The condition was confirmed by an independent service center.