NHTSA Complaint #11702318 — 2023 CHRYSLER PACIFICA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11702318
Vehicle 2023 CHRYSLER PACIFICA
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The front driver's side tire on my 2023 Chrysler Pacifica (77600 miles as of 12/1/25) has started making a loud rumbling sound regardless of my speed. This is happening when I turn the wheel from left to right and occurring every time I am driving. There are no warning lights on the dashboard. I had a mechanic evaluate the tire while on racks in the air and was shown the tire visibly rapidly bouncing and vibrating as the wheel was turned left to right. I am terrified to drive my van alone or with my family as the rumbling sound is heard loudly and consistently inside the van. This is my only mode of transportation and I am gravely concerned the wheel may indeed fly off the car and as a precaution I am driving slower than the speed limit on roads causing other drivers to become frustrated and close to hitting the back of my van. I need this issue addressed immediately to ensure the safety of everyone.

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