NHTSA Complaint #11702060 — 2025 LEXUS RX
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11702060 |
| Vehicle | 2025 LEXUS RX |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
I bought this vehicle last Thursday, The new Lexus we only drove it three times, but all power down. The first time we were about to go to work, the whole vehicle no power, so I checked the battery, it was 10 Volts, so I used my CRV battery turned on Rx350, it's working, Second time, when I arrived my work place, I turned off the new vehicle, The Whole power down again, After I checked the battery, it showed 12 Volts, after I checked the battery, the power came back. The third time, After working, I got totally locked outside the RX350, I tried so so many times, The Whole power was gone again, so I broke the handle and used the key get into the car, and checked the battery, still 12 volts, after my checking battery, the power back again! So I am sure it's not only the battery problem, but also Power management module something wrong with it, or a module named 89690-0E011 Is damaged , I am very sure the new RX350h needs very very professional technician repair, This vehicle has serious safety hazards and poses a threat to life and safety.
Related Complaints for the 2025 LEXUS RX
Other ELECTRICAL SYSTEM Complaints
#11717884
Battery on car under 6 months old and fewer than 3,000 miles was DEAD after not being used for one week. Weather was...
#11707390
Car left us stranded 12 V battery completely dead had a lot of difficulty trying to get it started. The unfortunate p...
#11696500
While driving, the instrument panel went blank. I believe it is not safe to drive with no instrumentation or knowledg...
#11671340
Brand new vehicle 12Volt battery failed after 3 months of operation. Please note same exact scenario occurred with a ...
Recent Complaints for the 2025 LEXUS RX
#11694165
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving the vehicle up a road I drive every day, when suddenly the instrument cluster showed a picture of a red...
#11690554
AIR BAGS
The contact owns a 2025 Lexus RX 350. The contact stated that while driving into a parking space, the vehicle suddenl...
#11690554
SERVICE BRAKES
The contact owns a 2025 Lexus RX 350. The contact stated that while driving into a parking space, the vehicle suddenl...
#11690554
VEHICLE SPEED CONTROL
The contact owns a 2025 Lexus RX 350. The contact stated that while driving into a parking space, the vehicle suddenl...
#11665040
UNKNOWN OR OTHER
I bought my car on May 30, 2025, and on June 3, 2025 while driving, the driver’s side rear window behind the passenge...