NHTSA Complaint #11696500 — 2025 LEXUS RX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11696500
Vehicle	2025 LEXUS RX
Component	ELECTRICAL SYSTEM
Date of Incident	October 25, 2025
Date Filed	October 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

While driving, the instrument panel went blank. I believe it is not safe to drive with no instrumentation or knowledge of your vehicle or speed. The dealer confirmed it needed a software update and performed this yesterday. We were not advised of this needed update, no recall or no communication from the manufacturer. We should be advised when something this critical is needed.

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