NHTSA Complaint #11702057 — 2019 KIA SORENTO

2019 Kia sorento with the 2.4 is consuming so much oil and is very noisy. I just changed the oil 4k miles ago and the dipstick doesn’t show any oil. Dealer says it’s normal. There is clearly a problem with these motors. The Kia dealership doesn’t want to figure it out unless they’re getting paid a ridiculous amount of money. Kia should take care of this and pay the bill. They basically said to drive it until it dies and maybe the motor will get replaced. So basically my family and I have to drive this thing and hopefully we don’t get hurt if it seizes up. They want to charge me for an oil change, oil consumption test and an $800 cleaner for a maybe temporary fix. I don’t have a date when this started because it’s been so long with getting the run around. Kia is avoiding our problems when we spend so much money.