NHTSA Complaint #11701726 — 2024 HONDA ODYSSEY

2015 Honda Odyssey with approx 34000 miles. During auto stop/start events the van intermittently would not restart. This issue was worse during warm weather and occured throughout the summer of 2025. It was also noticed that the van sometimes would experience hard starts when restarting soon after a drive. It appeared to be a heat soak issue with the starter and the starter could not turn over the engine. There were no service lights present during this issue. After it failed to start, you would need to turn the ignition off then back on to attempt to restart. Service was performed at Performance Honda in Fairfield Ohio on 11/21/2025, and although the van passed all tests in regards to battery and starter. Initially the van was not going to be repaired/covered, but the van happened failed to start while in the service bay. The starter assembly was replaced under warranty on 11/25/2025. This is a safety issue when the van doesn't restart while at a stoplight or even worse when attempting to pull out into traffic.