NHTSA Complaint #11701689 — 2015 ACURA TLX

The contact called on behalf of the owner of a 2015 Acura TLX. The contact's son received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling), and the vehicle was taken to the dealer; however, the dealer had cancelled all three recall repair appointments because a technician was not available to repair the vehicle. Most recently, the contact's son was informed that the vehicle needed to be inspected to determine whether the recall repair was needed. The manufacturer was not made aware of the issue. The vehicle owner had not experienced a failure.