NHTSA Complaint #11701512 — 2021 JEEP COMPASS
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11701512 |
| Vehicle | 2021 JEEP COMPASS |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
On November 1, 2025, while backing my 2021 Jeep Compass out of the driveway, I noticed the rearview camera started 'jumping' and displaying colored lines. I pulled the vehicle in front of my home, and suddenly there was loud banging and the engine light started flashing. I immediately turned the vehicle off, and it would not start again. I contacted the Jeep dealership Monday morning, November 3, 2025 to advise the vehicle started making loud noises, engine light flashing, rearview camera not displaying properly. The Jeep was subsequently towed to the dealer. I was advised by service tech that there was a fluid leak in the trans pump area. I was also told the vehicle did not pass a battery check, and gave authorization to replace the main battery. The service tech advised the radio needed to be replaced, I told him the radio played fine, but the rearview camera malfunctioned while backing the car out. He said the rearview signal is from the radio, I declined to replaced the radio. I have had several issues with the 2021 Jeep, included oil leakage, and now transmission leakage. I also note certain 2021 Jeep Compass models have rearview camera issues, and upon calling Stellantis November 24, 2025, they advise my particular vehicle is not affected. I disagree. The vehicle has regular maintenance (oil changes) and has 24,200 original miles. I believe this to be a defect and also a safety issue.
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