NHTSA Complaint #11701422 — 2021 GMC ACADIA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11701422
Vehicle	2021 GMC ACADIA
Component	ENGINE
Date of Incident	December 18, 2023
Date Filed	November 25, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

VEHICLE'S ENGINE INCURRED COOLANT TEMPERATURE ISSUES, SET DTC CODE, AND COOLING FAN RAN AFTER ENGINE WAS TURNED OFF. DEALER DIAGNOSED AS THERMOSTAT FAILURE AND COMPLETED REPAIRS. DEALER CHECKED AND FOUND NO SERVICE ASSISTANCE FOR REPAIR EVEN THOUGH THERE WAS A BACK ORDER FOR REPLACEMENT PARTS AND WAS SECURED THROUGH DEALER IN DETROIT CURRENT NHTSA ID NUMBER 110243390 / MFG COMMUNICATION # N252508350 REFERRING TO 3.6 V-6 ENGINE. GMC DECLINED ANY MONETARY ASSISTANCE TOWARDS REPAIRS WITH 76278 MILES I ALSO OWN A 2020 CHEVROLET BLAZER WITH A 3.6 V-6 ENGINE THAT EXPERIENCED SAME FAILURE PAID $400 DEDUCTABLE TOWARD REPAIR

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