NHTSA Complaint #11701332 — 2017 FORD EXPLORER

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that upon receiving the recall notifications, the contact inspected the parked vehicle and noticed that the driver's side windshield exterior A-pillar trim was loose. The contact applied double sided tape to the trim. Additionally, the contact stated that while the vehicle was parked on another occasion, the contact noticed that the driver's side door rubber gasket had split. The vehicle was taken to an unknown dealer on several occasions and the contact was advised that the parts were not yet available for the recall repairs. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.