NHTSA Complaint #11701305 — 2025 KIA CARNIVAL
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11701305 |
| Vehicle | 2025 KIA CARNIVAL |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
The component that has failed are both Rear Entertainment System (RES). The vehicle is at the dealership and they are unable to determine the cause hence the vehicle is at the dealership for an additional day. There were no warning lamps, messages or other systems of the problem prior to the failure. The failure happened Oct. 5, 2025. I also called KIA Connect Center on Oct. 9, 2025 and they recommended a soft reset which did not resolve the issue hence finally able to take it to the dealership on Nov. 24, 2025.
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