NHTSA Complaint #11685204 — 2025 KIA CARNIVAL

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11685204
Vehicle 2025 KIA CARNIVAL
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

The 2025 Kia Carnivals have a safety systems that prompts the driver to, "Take and coffee break". The system cannot be turned off and is extremely distracting. The system prompts the driver even if the adaptive cruise control is turned off. I called Kia and they told me to take the vehicle to the dealer. The dealer was not able to turn the computer nag off either. The car makes a noise and the prompt flashes at the driver every few miles. This happens when traveling at highway speeds and in traffic. The driver has to look down from the road to see what the noise is and is greeted with the infuriating "Take a coffee break" message. It is extremely distracting and annoying to the point it induces road rage. The NTSB needs to investigate this system and require manufacturers to either allow owners to turn it off or do not include this feature in their vehicles. The next question is irrelevant because this happens on almost every highway drive. It is not a one time occurrence.

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