NHTSA Complaint #11701199 — 2020 DODGE JOURNEY
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11701199 |
| Vehicle | 2020 DODGE JOURNEY |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 57,800 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
The contact owns a 2020 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and then lost motive power, with the check engine warning light illuminated after the loss of power. The vehicle was towed to the dealer, where it was not diagnosed; however, the contact was informed that the engine may have failed due to the vehicle having no antifreeze, which caused the engine to overheat. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 57,800.
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