NHTSA Complaint #11700964 — 2023 ACURA MDX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11700964
Vehicle 2023 ACURA MDX
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

While making a left turn into a parking lot my car exhibited a loud bang noise. It felt as if the car had been hit from the rear. While applying the gas the car jerked and popped in the rear. I had the car towed to a dealership where I was informed the transfer case had " Destroyed itself". The gears broke apart internally. I was also informed that the transmission power take off was destroyed.The car only has 87000 miles on it and has been serviced at recommended intervals. The dealership quoted 19000.00 dollars to repair. The car was out of Acura"s powertrain warranty. I had a third party warranty that I used to repair the car. I was 5 hours away from home when this occurred. I was without a car for 4 weeks. I believe that this is a manufacture problem and is dangerous. There were no warning lights before or after the event. The car has been repaired. I have a video of the dealerships diagnosis of the transfer case and transmission failure.

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