NHTSA Complaint #11700955 — 2019 DODGE GRAND CARAVAN

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11700955
Vehicle	2019 DODGE GRAND CARAVAN
Component	UNKNOWN OR OTHER
Date of Incident	October 8, 2025
Date Filed	November 22, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

So i purchased this van Oct 7.2025. From the day i took it. The doors and trunk going crazy openning on its own. Placing my kids and pets in danger. Alarm going off going crazy and locking our family in the van. Took up to 30 mins to get in and out. I had safe 2019 van soors werent electric never had this issue. Van just stopped in the middle of highway. I was almost hit by semi truck? I was so scared. I went into safeway. Last week. I came out all doors .trunk were open alarm .screamming. my dog was no where to be found. Thank God he had hid under the seat he was freaking out. Im so scared and nervous for our safety. Dealer showed me car faxx. I dont believe they knew about this. Claims it only happens with me but I do not velieve that. From the moment i took it. Wasnt working properly. Now asking me to pay for repairs i will never buy a used car ever again.

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