NHTSA Complaint #11700857 — 2020 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11700857
Vehicle 2020 RAM 1500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

After hearing a grinding noise coming from the engine, I took the vehicle (2020 RAM 1500 w/5.7L eTorque) to the dealer. It's been waiting for a replacement MGU (Motor Generator Unit) for over 3 weeks but I'm told it might take months to get a replacement part. Fortunately, I discovered this before having a breakdown on a busy highway or up in the mountains. Had that occured, I most certainly would have lost the ability to steer the truck and braking would have been diminished. I'm hoping this manufacturing defect is elevated to safety recall status in the hope of preventing future loss of life.

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