NHTSA Complaint #11700563 — 2025 CHEVROLET EQUINOX
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11700563 |
| Vehicle | 2025 CHEVROLET EQUINOX |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
I drive 20+ miles each way to work every day. Much of this drive is on highways, and currently the bridge connecting Ohio and Kentucky is down to three lanes with no berm. On a windy road with low visibility and a steep hill near my home, the car completely lost power and acceleration without any warning. I wasn't able to drive it completely off the road before it came to a stop and due to the loss of power was unable to move into neutral to push it and the hazards would not work. Thank God that this didn't take place on the bridge or with my family in the car. I made the decision to exit the car while it was still on the road and find a safe area in the grass where I could call for help. When I exited the vehicle, it locked me out and the only way to get in was through the driver's side door, which would put me back on the road in traffic and at risk. The electrical failure prevented me from opening the other doors. The car's complete system failure put my safety/life at risk and could jeopardize the lives of others if it wasn't investigated. To make matters worse when the tow truck came via OnStar they weren't equipped to move a car stuck in park or drive due to the electronic gear shift so they drug it with the tires locked onto the bed. After several days of testing the electrical system, the dealership found a loose wire and informed me that it had been fixed. I picked up the car and after a mile or so, the check engine light came on. I contacted the dealership to come pick it up and that's where it stands at the moment. My intention was to pass this on to my boys when they start driving, but this experience will alter that plan.
Related Complaints for the 2025 CHEVROLET EQUINOX
Other ELECTRICAL SYSTEM Complaints
#11716794
Vehicle telematics module defect across the board that deactivates safety features from Onstar in case of an accident...
#11715427
Just after Thanksgiving, my vehicle displayed a “Service Emergency Calling” message. I brought it to the dealership a...
#11715344
The contact owns a 2025 Chevrolet Equinox. The contact stated that the vehicle failed to start up as needed. The vehi...
#11713013
IN THE EQUINOX LT, VIN [XXX] , THE TELEMETRY MODULE HAS AN ISSUE PER THE DEALERSHIP. THE VEHICLE LOSES POWER DUE TO T...
#11710126
GOT THE EQUINOX BRAND NEW ON MARCH 2025. FEW WEEKS LATER HAD TO TAKE IT TO SERVICE/DEALER WITH BACKUP CAMERA PROBLEMS...
Recent Complaints for the 2025 CHEVROLET EQUINOX
#11719618
POWER TRAIN
Was told bad fluid pump at 35k. Replaced. Car broke down 30 seconds from dealer. New transmission to be replaced now....
#11719407
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The onstar telematics module has stopped functioning. That means I am not receiving any systems updates, cannot use o...
#11719407
UNKNOWN OR OTHER
The onstar telematics module has stopped functioning. That means I am not receiving any systems updates, cannot use o...
#11718263
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
VEHICLE INFORMATION Vehicle: 2025 Chevrolet Equinox (Gas) Purchase Price: $46,000 In-Service Date: January 28, 2026 C...
#11718263
FORWARD COLLISION AVOIDANCE: WARNINGS
VEHICLE INFORMATION Vehicle: 2025 Chevrolet Equinox (Gas) Purchase Price: $46,000 In-Service Date: January 28, 2026 C...