NHTSA Complaint #11713013 — 2025 CHEVROLET EQUINOX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11713013
Vehicle 2025 CHEVROLET EQUINOX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

IN THE EQUINOX LT, VIN [XXX] , THE TELEMETRY MODULE HAS AN ISSUE PER THE DEALERSHIP. THE VEHICLE LOSES POWER DUE TO THE TELEMETRY MODULE ISSUE. THE PART IS ON ORDER AND AS OF JANUARY 16, 2026. IT WILL TAKE 4 TO 6 WEEKS TO ARRIVE. IN THE MEAN TIME I HAVE HAD TO CALL ROADSIDE ASSISTANCE TWICE IN TWO WEEKS, AND THE VEHICLE HAS BEEN JUMPED 3 TIMES IN THE PAST TWO WEEKS. HOWEVER, THE VEHICLE HAS BEEN TO THE DEALERSHIP 4 TIMES. ONCE PRIOR TO THE DIAGNOSIS, AND THREE TIMES SINCE THE DIAGNOSIS. THE VEHICLE HAS APPROXIMATELY 16, 600 MILES, AND IS DRIVEN TO AND FROM WORK. THE TELEMETRY MODULE IS THE CAUSE OF THE OVER ALL ISSUE, PER THE DEALERSHIP. THE BATTERY CONTINUES TO GO DEAD ON VEHICLE [XXX] , 2025 CHEVROLET EQUINOX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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