NHTSA Complaint #11700209 — 2019 HONDA ODYSSEY

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11700209
Vehicle 2019 HONDA ODYSSEY
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

On random occasions all of the above warning lights come on. They will stay on for weeks at a time despite replacing the battery and following all reset protocol. It seems when weather is cooler, everything functions as it should and cam work fine for days and out of the blue will throw all the alerts again making lane assist, cruise control, and all departure assists not function. Because the system works sometimes and not others, the honda dealership doesnt believe it is an issue with the camera or sensor specifically because it would never work properly. It isnt an obstruction issues as I make it a point to regularly clean the sensor area on the grill and on the window where the camera is. A strange thing I notice is it seems 5o work better on days that are foggy or raining where youd think there would be obstruction. Its just been a whole distraction while driving. I would be content at this point just to have those options not function ever but keep the orange blinking annoying lights off that decide to work randomly with no reason or rhyme.

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