NHTSA Complaint #11699813 — 2021 JEEP WRANGLER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11699813
Vehicle	2021 JEEP WRANGLER
Component	STEERING
Date of Incident	November 16, 2025
Date Filed	November 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

The 1st time it happened I was getting on highway and went over a Crack in road and my jeep started vibrating violently. Totally scared me but once I slowed down it stopped so I figured it was a fluke thing. My hubby drove it to Seattle and going 70 he went over grooved pavement and the shaking happened again. Third times a charm at 65 and didn't go over anything and it scared the crap out of me so bad I slowed down to 30 in a 60 in order for it to stop. Immediately contacted dealership and was told it would be hundreds of dollars and it isn't covered under warranty. I bought this Jeep brand new, only has 41,000miles and dont beat her up on off road because she is my daily driver. This violently shaking is scary and this could really do a new driver some harm and needs to be addressed and fixed in ALL Jeep vehicles.

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