NHTSA Complaint #11699765 — 2013 RAM 1500

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11699765
Vehicle 2013 RAM 1500
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I was alerted today November 2025 that the fuel tank bracket support strap was unable to be reattached to the frame due to a rusted frame body where it was supposed to attach to. Luckily, it didn't come completely off and allow the fuel tank to drop to the ground while I was driving with my 2 young children in the truck causing a massive fatal accident. I spoke with the dealership regarding any recalls/coverage for this item and was made aware that they was an extended unlimited mileage warranty on this particular item that just expired in April 2025. Here we are just a few months past that and I've been alerted to the same issue, but am being told that it cannot and will not be covered as the warranty has expired. I escalated to RAM corporate customer care and was told the same thing, that they would not cover the issue and no manager would call me back at all. This is a known safety failure of this vehicle which was left by the company to be found by the driver AFTER it broke which could have had a disastrous outcome. This should have been a recall with a fix provided instead of rolling the dice with peoples lives. This could have happened months ago, well within the warranty period, but got worse and worse little by little until we got to this point now. Even me finding it now was serendipitous as I just happened to be under the truck performing other work. The company should 100% cover this repair based on their obvious knowledge of the safety problem.

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