NHTSA Complaint #11699549 — 2024 RAM 3500 AIR BAGS

Complaint Details

ODI Number	11699549
Vehicle	2024 RAM 3500
Component	AIR BAGS
Date of Incident	July 16, 2025
Date Filed	November 15, 2025
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

While traveling down a hill, about 40mph, applied brakes to stop at a T intersection, truck wasn’t slowing down. Engaged engine brake, truck wasn’t slowing. Slammed brake pedal to the floor, ABS did not engage, no vibrations, wheels didn’t lock up, held for 2-3 seconds then started to release and slam brake pedal repeatedly. Truck went through intersection, hit a lot of trees, dropped down a 6’ embankment, air bags did NOT deploy, trucks frame bent on both sides behind the cab.

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