NHTSA Complaint #11699374 — 2018 RAM 2500

The cruise control on our truck does not work when the Hydraulic Control Unit is not working. It has started having issues this past summer which causes the message to be displayed on our dash with a warning sound. This may cause the ABS and ESC not to work properly, which is very concerning. We had planned to pull our 30 ft travel trailer across the US this winter to the south, but with these issues, we are hesitant to drive the truck a long distance. We are also hoping that the truck will stop correctly this winter since we live in Wisconsin and have snow and ice that we have drive in on a regular basis. This is concerning and we are debating as to whether or not the truck will be safe to drive. We called the manufacturer today about the part to repair the problem and there is not one yet. They said we could have a dealership do a “temporary fix” that we would have to pay for and have reimbursed. It was hard to understand the 2 people we talked to (from the Philippines - had heavy accents), so we don’t know if that “fix” really would work. They also said we could get a truck rental through the dealership, but we have no idea if they would pay for it or not, or how long it will be until there is an actual part produced by the company that will fix the problem. We are hesitant to do that if the cost would be on our shoulders, since it could be substantial. So, we may be without our vehicle this winter. It also looks like we will not be able to take our camper south for the winter this year like we always have done since we retired a few years ago due to this safety issue. This is not acceptable and we would like some answers.